7pub Privacy Policy

1 Introduction

This Privacy Policy describes how 7pub ("we", "our", "us") collects, uses, stores, and protects the personal information of players who register and use the 7pub online gaming platform at 7pub.vu ("the Platform").

We are committed to handling your personal data responsibly and in accordance with applicable data protection principles. By registering an account on 7pub, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.

This policy applies to all players accessing 7pub from the Philippines, regardless of the device used — whether that is a phone in Quezon City, a tablet in Davao, or a desktop in Cebu. If you have questions about how your data is handled, you can reach us at [email protected] at any time.

2 Data We Collect

7pub collects personal data through several channels: during registration, during identity verification, through your ongoing use of the Platform, and through your interactions with our support team. The categories of data we collect include:

We collect only the data that is necessary for the purposes described in this policy. You are not required to provide data beyond what is needed for registration and account verification, though some features may be unavailable without complete information.

3 How We Use Your Data

The personal data we collect is used for specific, legitimate purposes. 7pub does not use your data for purposes beyond what is described here without first notifying you and, where required, obtaining your consent.

• Account management: To create and maintain your 7pub account, process your login, and keep your account details up to date.
• Identity verification: To confirm that you are who you say you are, that you meet the minimum age requirement of 21, and that your account is not being used fraudulently.
• Transaction processing: To handle deposits and withdrawals in PHP through supported Philippine payment methods, and to maintain accurate transaction records.
• Platform security: To detect and prevent fraudulent activity, unauthorised access, money laundering, and other prohibited conduct.
• Customer support: To respond to your queries, resolve disputes, and provide assistance with your account.
• Responsible gaming: To monitor for signs of problem gambling behaviour and to implement any self-exclusion or limit requests you have made.
• Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
• Platform improvement: To analyse aggregated, anonymised usage data that helps us improve the 7pub experience over time.

4 Sharing Your Data

7pub does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment processors: Your financial data is shared with the Philippine payment providers that process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification services: Where third-party KYC tools are used to verify your identity, the relevant identity documents may be processed by those services under strict confidentiality arrangements.
• Game providers: Technical data and account identifiers may be shared with game providers to deliver the games available on the Platform, such as live casino and slots suppliers.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, courts, or regulatory bodies when required to do so by applicable law or a lawful order.
• Internal group entities: Personal data may be shared within the 7pub group for operational, security, and compliance purposes, subject to the same privacy standards described here.

Any third party that receives your data on our behalf is required to handle it securely, use it only for the purpose for which it was shared, and comply with applicable data protection requirements.

5 Data Security

7pub uses a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure, access-controlled storage systems with restricted staff access based on role and necessity.
• OTP and multi-factor authentication options available for account login.
• Regular security monitoring and logging of access to sensitive systems.
• Internal policies governing how staff handle personal data, with training and enforcement in place.

While we apply robust security practices, no online system can guarantee absolute security. You also have a role to play — use a strong, unique password for your 7pub account, do not share your login credentials with anyone, and log out when using a shared device. If you suspect your account has been accessed without your permission, contact us at [email protected] immediately.

6 Data Retention

7pub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to maintain your active account, process transactions, and comply with legal obligations.

Specific retention periods depend on the type of data and the purpose:

• Account and identity data is retained for the duration of your account and for a period thereafter as required by applicable law.
• Transaction records are retained in line with financial record-keeping requirements.
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution.
• Technical logs are retained for security monitoring purposes and are periodically reviewed and purged.

When your personal data is no longer required, we will securely delete or anonymise it so that it can no longer be linked back to you. If you request the closure of your account, we will process any remaining balance and then begin the data minimisation process in line with our retention schedule and legal obligations.

7 Your Rights

As a 7pub player, you have rights over the personal data we hold about you. These include:

• Right of access: You can request a copy of the personal data 7pub holds about you.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you can request that we delete your personal data. This right is subject to any legal obligations we have to retain certain records.
• Right to restriction: You can ask us to restrict how we use your data in certain situations, for example while a complaint is being resolved.
• Right to object: You can object to certain uses of your data, including where processing is based on our legitimate interests.
• Right to data portability: Where technically feasible and appropriate, you can request that your data be provided in a structured, commonly used format.

To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request and respond within a reasonable timeframe. We may ask you to verify your identity before processing the request to protect your account security.

8 Cookies

7pub uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how the site is being used. Cookies are small text files stored on your device when you visit the Platform.

The types of cookies we use include:

• Essential cookies: Required for core Platform functions such as keeping you logged in and maintaining your session. These cannot be disabled without affecting how the Platform works.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Help us understand how players navigate the Platform so we can improve its performance and usability. These use anonymised or aggregated data.
• Security cookies: Support fraud detection and account protection functions across sessions.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features on the Platform. We do not use cookies to serve targeted advertising.

9 Minors

7pub is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe a minor has registered on the Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Age verification is a required part of the registration and KYC process on 7pub. Any account found to belong to a person under 21 will be closed and any associated funds will be handled in line with our Terms and Conditions and applicable legal requirements.

10 Policy Updates

7pub may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the way the Platform operates. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the Platform or by email.

We encourage you to review this policy periodically. Your continued use of 7pub after a policy update has been posted constitutes your acceptance of the revised version. If you disagree with any changes, please stop using the Platform and contact us to close your account.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how 7pub handles your personal data, please get in touch with our support team. We are here to help and will respond as promptly as we can.

You may also find answers to common questions on our FAQ page. For matters relating to how we process your data under our platform rules, please also refer to our Terms and Conditions.