1. Home
  2. FAQ
Help Center

7pub | Frequently Asked Questions

Got questions about your 7pub account, deposits in PHP, withdrawals, live casino, or sports betting? You will find straightforward answers to the most common ones right here. If you need more help, the support team is available around the clock.

Create an Account Log In
Account & Registration
Deposits & Withdrawals
Live Casino & Games
Sports Betting

What You Can Do on 7pub

A quick overview of the main areas of the platform — each one covered in the FAQ below.

Account & Verification

Create your 7pub account in minutes and complete KYC verification to unlock full access — deposits, withdrawals, and all game categories.

PHP Deposits & Withdrawals

All transactions on 7pub are in Philippine Peso. Fund your account through local e-wallets like GCash and Maya or via Philippine bank transfer.

Live Casino

Play baccarat, roulette, blackjack, and more with live dealers streaming in real time. Tables run 24/7 and are accessible right after you log in.

Sports Betting

Bet on PBA, NBA, boxing, football, volleyball, and esports. Pre-match and live in-play markets are available with odds updated in real time.

Mobile App Access

Download the 7pub app to access your account, games, and bets from your phone. Faster loading and a smoother experience compared to the mobile browser.

Account Security

OTP verification, SSL encryption, and KYC checks protect your account and your PHP balance. Set limits and manage your gaming habits from your account settings.

Account & Registration

Go to the registration page and fill in the required details — your name, mobile number, and a password. Once submitted, you will receive an OTP on your phone to verify your number. After that, your account is active and you can start exploring the platform. Full withdrawal access requires completing KYC verification from within your account settings.

You must be at least 21 years old to create an account and play on 7pub. This is a firm requirement, and age verification is part of the KYC process. Accounts found to belong to underage users will be closed and any funds will be handled in line with applicable rules.

KYC typically requires a government-issued ID — a Philippine passport, SSS ID, PhilHealth card, driver's licence, or postal ID are commonly accepted. You may also be asked to submit a selfie holding your ID. The process is straightforward and usually completed within 24 hours after submission. Verified accounts can make full withdrawals without restriction.

No. Each player is allowed only one account on 7pub. Duplicate accounts are against the platform's terms and may result in the suspension of all related accounts. If you already have an existing account and are having trouble accessing it, contact support rather than registering a new one.

If you cannot log in because you have forgotten your password, contact 7pub support at [email protected] with your registered mobile number or email. The team will verify your identity and guide you through the reset process. For security reasons, passwords are never retrieved — only reset after proper identity confirmation.

Deposits & Withdrawals

All transactions on 7pub are in Philippine Peso (PHP). You deposit in PHP, your balance is displayed in PHP, and withdrawals are processed in PHP. There is no currency conversion involved, which keeps things simple and transparent for players based in the Philippines.

7pub supports Philippine-local payment methods including GCash, Maya, and Philippine bank transfers. All deposits are processed in PHP. For a full overview of available channels and any applicable minimum amounts, visit the Deposit page.

Most deposits via GCash and Maya are credited almost instantly. Bank transfers may take slightly longer depending on your bank and the time of day the transfer is made. If your deposit has not reflected after a reasonable waiting period, contact support with your transaction reference number so the team can trace it quickly.

Log in to your account and go to the withdrawal section. Select your preferred payout method, enter the amount you want to withdraw in PHP, and confirm the request. Withdrawals are processed to verified accounts only — if your KYC is not yet complete, you will need to finish that step first. Processing times vary by method; the support team can give you a current estimate if needed.

Minimum and maximum withdrawal limits are set per payment method and may be updated from time to time. Check the withdrawal section inside your account dashboard for the current limits applicable to your preferred method. If you have a specific amount in mind and are unsure whether it falls within limits, reach out to support before submitting the request.

Tip: Completing your KYC verification early unlocks full deposit and withdrawal access without delays. It only takes a few minutes and a valid Philippine government ID.

Live Casino & Games

The 7pub live casino features baccarat, blackjack, roulette, dragon tiger, and several other table games streamed with real dealers. Tables run around the clock, so you can join a game at any time — whether it is early morning or late at night. Visit the Live Casino page to see what is currently running.

Yes. 7pub has a broad selection of slot titles and eBingo rooms, both of which are popular among Filipino players. You can browse the full catalogue from the Casino page after logging in. Games are organised by category so it is easy to find what you are looking for.

No download is required to play live casino games via the browser. All tables load directly within the platform. If you prefer a more optimised mobile experience, you can download the 7pub app from the Download page — the app gives you faster loading and a smoother interface, but it is optional.

Live casino games on 7pub use real cards, real dealers, and real-time video streams — there is no algorithm determining card draws or roulette outcomes the way a software-based RNG game would. The live format gives you full visibility of every action at the table, which is part of why it remains the most popular game type among Filipino online players.

Sports Betting

7pub covers a wide range of sports popular in the Philippines and internationally — basketball (PBA and NBA), football, boxing, volleyball, esports, and more. Pre-match markets and live in-play betting are available, so you can place your bets before a game starts or while it is in progress. Head to the Bet page to see current markets.

Live in-play betting lets you place wagers on a match that is already happening. Odds change in real time based on what is happening on the court, field, or ring. It adds another layer of engagement to watching sports — you can react to the game as it unfolds rather than committing to a single pre-match prediction.

Sports bet winnings are credited directly to your 7pub account balance in PHP once the relevant market is settled. Settlement typically happens shortly after the event ends and the result is confirmed. From there, you can use the balance for more bets or request a withdrawal to your preferred Philippine payment method.

VIP & Rewards

The VIP programme at 7pub tracks your activity on the platform and unlocks benefits as you progress through tiers. The more active you are — across live casino, sports betting, slots, and other game categories — the higher your tier becomes. Each tier level comes with a different set of perks. You can check your current VIP status and available rewards from inside your account. Visit the VIP page for a full overview.

No separate application is needed. Your account is automatically enrolled in the VIP programme once you register. Your tier level adjusts based on your ongoing activity. Log in regularly and keep playing to maintain or improve your status.

7pub runs promotions and offers for players from time to time. Available promotions and their specific terms — including any applicable conditions — are shown inside your account dashboard when they are active. We do not publish fixed bonus percentages or amounts here since these can vary; always check the current offers section in your account for accurate details.

App & Mobile Access

Yes. The 7pub app is available for download directly from the platform — you do not need to go through a third-party app store. Visit the App page or the Download page to get the latest version. The app supports both Android and iOS devices and gives you quicker access to your account, games, and bets compared to the mobile browser.

Yes, the app gives you full access to deposits and withdrawals in PHP — the same as the desktop and mobile browser versions. You can manage your balance, check transaction history, and submit withdrawal requests all from within the app.

The app is designed to work on a wide range of devices, including mid-range and older Android phones that are common in the Philippines. If you experience issues installing or running the app on your device, you can always use the mobile browser version as an alternative — it covers all the same core features.

Security & Responsible Gaming

7pub uses SSL encryption on all connections, OTP verification for every login, KYC-based identity checks, and automatic session timeouts for inactive accounts. Your password is stored securely and never displayed in full after login. These layers work together to protect both your account access and your PHP balance from unauthorised activity.

7pub provides responsible gaming tools accessible from within your account settings. These include deposit limits, cooling-off periods, and self-exclusion options. If you feel your gaming habits are becoming difficult to manage, these tools let you set boundaries at your own pace. You can also visit the Responsible Gaming page for more information and guidance.

If you see any login, transaction, or activity on your account that you do not recognise, contact 7pub support immediately at [email protected]. The team is available 24/7 and can place a temporary hold on your account while the situation is investigated. Do not share your login credentials or OTP with anyone — 7pub support staff will never ask for your password.

If you want to close your account permanently or take an extended break, contact 7pub support with your request. The team will confirm your identity and process the closure. Before closing, make sure to withdraw any remaining PHP balance — balances in closed accounts are handled according to the platform's terms and conditions.

Still have a question that is not covered here? Reach out to the 7pub support team directly. You can contact us at [email protected] — the team is available 24 hours a day, 7 days a week.

Quick Actions

Create a Free Account Log In to Your Account

21+ only. Play responsibly.

Browse by Topic

Need More Help?

Can't find what you're looking for? The 7pub support team is available 24/7 to help with any questions about your account, deposits, or games.

Email Support
[email protected]
Availability
24 hours a day, 7 days a week

Useful Pages

Ready to Get Started on 7pub?

Register your free account today and explore live casino, sports betting, slots, and more — all in Philippine Peso. The platform is available on desktop and mobile, and the 7pub app makes it even easier to play on the go.

Register for Free Download the App

For players aged 21 and above only. Gaming involves financial risk — please play within your means.

24/7
Games & Support
PHP Only
All Transactions
Mobile App
Android & iOS
SSL Secure
Encrypted Access